Due to a labour shortage, the laboratory is experiencing processing delays and wish to offer our sincere apology for any inconvenience this may cause.
Please rest assured that all tests received are stored and secured to maintain their integrity until they have the chance to log units and commence analysis.
Report turn-a-round time is 30 to 45 days and once available it will be emailed to the address provided. Kindly verify spam/junk folders.
The GET RESULTS button may be used to obtain the status, the report, or an additional copy if you have lost it. PENDING indicates that a unit is awaiting analysis. The unit will appear in the online search once it has been received, scanned and indexed by the laboratory. If you receive an error message, please try again at a later date.
If you have not kept a record of the device number, email us by clicking here with your name, date the unit was mailed and complete address and postal code. We will do our best to help you out.
Your patience and understanding are greatly appreciated. Thank you.